Platform

Supplier monitoring & risk

Supplier quality assurance

iComplai supplier risk monitoring scores the suppliers you buy from on real-world evidence, in addition to self-reported forms. Different modules score your suppliers — border refusals, origin governance, incident history — down to individual manufacturing locations.

Per locationSupplier risk scores
195Countries covered
Country riskEvery sourcing origin

What is supplier risk monitoring?

Supplier risk monitoring is the continuous, evidence-based scoring of the suppliers a food company buys from — in addition to the annual questionnaire — and iComplai takes that evidence from authority records. Different modules — detailed below — cover supplier search, origin risk and per-location supplier scoring. The resulting ranking drives audit prioritisation: highest risk first, with the underlying evidence attached to every score.

Different modules that rank supplier risk

iComplai ranks supplier risk with three modules: Supplier Search, Origin Risk Scoring and Supplier Risk Scoring.

Search

Supplier Search

Look up any supplier in the global database and see the published quality related issues before you onboard — due diligence in minutes. Anything from child labour to recalls or illegal waste disposal.

Module · Score

Origin Risk Scoring

Country-level risk for every sourcing origin — regulatory quality, rule of law, corruption control and political stability.

  • 195 countries, continuously updated
  • Feeds your sourcing decisions and VACCP
Sourcing origins ranked by risk — China, India, Mexico and the United States at the top, then Vietnam, Canada, Türkiye and Thailand.

Score

Supplier Risk Scoring

Each supplier scored per manufacturing location based on authority notification data — completely auditable and traceable, fully customised to your supplier base.

  • Location-level granularity for every supplier
  • Drives audit prioritisation: highest risk first
Workflow Turn a risk uplift into an audit trigger →Supplier risk changes can prioritise audits in your existing FSQ systems Feed origin risk into your VACCP →Origin governance scores are a vulnerability-assessment input

Common questions about supplier risk

Q1

How are suppliers scored without questionnaires?

iComplai scores them with evidence supplied by authorities: documented incident history and origin-country risk. The score reflects what actually happened at the authority level and in the record — in addition to what a form claims.

Q2

Can I check a supplier before onboarding?

Yes — Supplier Search covers suppliers across 195 countries. Look one up and its recall history appears with a timeline, contributing to onboarding due diligence within seconds.

Q3

How does this drive audit planning?

Suppliers are ranked highest-risk first, per manufacturing location, so the audit calendar follows the evidence. A risk uplift on a supplier can also trigger audit prioritisation automatically in your existing systems via workflow integrations.

Q4

How can a QA manager keep a supplier risk assessment up to date with global incident data?

By scoring suppliers continuously on authority records, not once a year. iComplai scores each supplier per manufacturing location on authority records and ranks them highest-risk first, with the evidence attached to every score, and keeps origin-country risk continuously updated alongside. When a supplier’s risk rises, that uplift can prioritise its audit in your existing FSQ systems.

Q5

How can a procurement team assess the risk of a new origin country before buying?

Start with the country, then the supplier. iComplai’s Origin Risk Scoring gives a country-level risk for every sourcing origin and feeds both sourcing decisions and VACCP. Supplier Search then shows a candidate supplier’s published issues and recall history before onboarding, and raw material risk monitoring shows how the same ingredient behaves from that origin.

Which of your suppliers moved up the risk ranking this month?

Bring 1–2 of your suppliers — we’ll check their iComplai score live in the walkthrough.

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